Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our cloak room services.

2. Information We Collect

We collect the following personal information when you use our services:

• Full name
• Contact details (phone number, email address)
• Payment information (credit/debit card details)
• Event-specific information (for booking and event tracking)

3. Use of Information

We use the information collected for the following purposes:

• To process bookings and payments
• To communicate with you about your bookings
• To improve our services and enhance user experience
• To comply with legal obligations

4. Data Protection

We use industry-standard security measures to protect your personal information. All payment information is securely processed through trusted payment gateways.

5. Sharing of Information

We do not share your personal information with third parties, except as necessary for processing payments or as required by law.

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies in your browser settings, but this may affect the functionality of the website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your personal information
• Request deletion of your personal information (subject to legal obligations)

9. Refund Policy

We do not provide any refund for any reason.

10. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated date.